It is important for us to
keep you informed about the progress of your order. There
are several emails you may receive from us.
Thank you for your order-
This email confirms that your order has been received and
includes your order confirmation number. Please reference
your confirmation number if you need to ever contact
costumer service.
Your order has been shipped-
This email lets you know that your order has been shipped.
This email includes a tracking number for your shipment.
Backorder Notice-
We work our best at fully stocking our product line, but
occasionally an item will be out of stock. In the
event of this, we will email you to let you know that one or
more items you ordered is on backorder.
Unable to process credit card-
This email lets you know when there is a problem processing
your credit card. We'll send this notice twice before
canceling your order.
If you don't receive any emails from us, please contact a
customer service representative. It is likely that the email
address we have is incorrect.
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