While we do our best to offer
the best return policy, we do have to make a few exceptions
in certain situations.
Custom Made and Personalized Items
Custom made and personalized items can NOT be returned.
However, if we made the items incorrectly per your
instructions we will be happy to make an exchange or return.
If there is a problem with your order please contact a
customer service representative.
New Condition
All items should be returned in new condition. We do not
accept returns on
excessively worn or
customer-damaged items.
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