|
1. Where are you located?
Our Corporate Office is
located
in Charlotte NC (we are in our 34th year)
Retail Stores: Charlotte NC
Statesville NC
Orlando FL
Asheville, NC
2. What is your method of shipping?
We ship all merchandise via FedEx,
and US Postal Service
3. How long does shipping take?
Regular Ground Service usually takes 4-7 business days. However, if you need an
item faster, you can receive NextDay or 2nd Day
delivery. Please call for faster delivery.
Click Here To View Map and
Estimate Arrival of Shipment
3. How much does shipping cost?
4. After
ordering, how long will it take for my order to arrive?
Most orders are processed through our warehouse within 48 hours and arrive to
customers within 4-7 days. Our inventory is
stocked very well and replenished on a
consistent basis. Rarely is an item out of
stock, but in that case it will usually take
3-5 business days to restock it. Should this
happen, we will contact you about the
possible delay.
5. If I am not satisfied with a
purchase can I return it?
Yes, we will accept returns on
any merchandise that does not satisfy you. Please
refer to our
returns policy.
6. How can I pay?
You can pay with Visa,
MasterCard, American Express, or Discover credit cards,
E-Checks
Money Orders require receipt via USPS.
7. Can I order if I live outside of the
United States?
We ship
to the continental United States and Alaska and Hawaii. We
also ship to
APO/FPO boxes.
8. Do you ship to P.O. Boxes?
Yes, we will ship via the U.S. Postal Service.
9. I cannot find a certain item on
your site, do you have it?
Chances are that we can get any
item for you. Please call our Customer Service for
assistance at 1-866-289-2387.
10. Do you share my personal information
with other companies?
We do not share customer
information with third party companies. We use this
information to fulfill orders and better serve
our customers. Please review our
Privacy Policy for more information.
|
