Returning Items within the continental US:
Free shipping with Re-order
If you need to return an item(s) and want to re-order the
same item(s) in a different size or color, we will offer you
FREE SHIPPING (within the continental US) on your replacement order. Please call us toll
free at 1-866-289-2387 and speak to one of our customer
service representatives. After placing your re-order, you
can then make your return as outlined below.
Use our Return Label for a flat
fee of $7.50
For ALL returns we ask that you call us toll free at
1-866-289-2387 so that a customer service
representative can issue you a Return Authorization Number
and we will email you a Return Label. No payment is
necessary when you mail your package using the pre-addressed
return label, however, a return fee of $7.50 will be
deducted from your credit upon receipt of your return. All
you have to do is simply secure your package for return,
attach the Return Label to the outside of the package, and
drop it off at your nearest FedEx location. As soon as, we
receive your return we will credit you your original method
of payment, excluding shipping and handling charges. Please
allow 7-10 business days to process your return.
Only returns from within the United States can use the
pre-addressed return label. If you are returning from
outside the U.S. or choose not to use the pre-addressed
return label, please send your package via a prepaid,
insured, traceable method to the appropriate address. If you
do not use the pre-addressed return label, you will not
incur the $7.50 return fee.
Mail Back
If you choose to mail back with your choice of shipper
please send your return to the following location: 5326 E
Independence Blvd. Charlotte NC 28209 (Call of your RA#
before you mail return)
Make a Return at one of our Retail stores |
American ArmyNavy-Charlotte
5326 E. Independence
Blvd.
Charlotte, NC 28212
Phone: 704-535-8687
charlotte@aanstores.com |
American ArmyNavy-Asheville
1000 Brevard St.
Suite 126
Asheville, NC 28806
Phone: 828-670-9888
asheville@aanstores.com |
|
American
ArmyNavy-Statesville
212 S. Center St.
Statesville, NC 28677
Phone: 704-873-5561
statesville@aanstores.com
|
American
ArmyNavy-Orlando
6210 S. Orange
Blossom Trail
Orlando, FL 32809
Phone: 407-240-4604
orlando@aanstores.com |
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